Role of Communication in Human Resource management and Personan
Introduction
Importance
of Communication in HRM
Communicating
with employees is crucial for HRM to deliver their core functions of managing
employees, recruiting, hiring, training, and employee engagement. Employees are
the face of the company, and without effective communication, it becomes
difficult to manage them, educate them, and implement policies effectively.
Communication can enhance relationships between management and employees,
encouraging cooperation with the company's goals and strategies, strengthening
diplomatic skills that help resolve conflicts in the workplace, and increasing
employee satisfaction and retention.
Examples
of effective communication include regular feedback from managers to
subordinates, coaching and mentoring of the employees, employee’s personal
development plans and expectations, team interactions, design and delivery of
staff training and education, and presenting detailed and clear mission
statements to employees.
Moreover,
companies tend to use different channels of communication to engage with
employees. Some organizations use internal communication platforms like the
Workplace, Zoom, Slack, and Google Meet for employees to interact with their
superiors, internal communications’ team, and engage with colleagues.
For
organizations that have remote employees, effective written communication
becomes indispensable. Organizational change management specialists stress the
importance of stakeholder engagement in the change process. Effective
communication is a key stakeholder management strategy that streamlines change.
Treston, R. (2016).
Effective Communication in HRM
1. Basis of
Decision-Making and Planning
Communication is essential for decision-making and
planning. It enables the management to secure information without which it may
not be possible to take any decision. The quality of managerial decisions
depends upon the quality of communication. Further, the decisions and plans of
the management need to be communicated to the subordinates. Without effective
communication, it may not be possible to issue instructions to others.
Effective communication helps in proper implementation of plans and policies of
the management.
Communicating with employees is crucial for HRM to deliver their core functions of managing employees, recruiting, hiring, training, and employee engagement. Employees are the face of the company, and without effective communication, it becomes difficult to manage them, educate them, and implement policies effectively. Communication can enhance relationships between management and employees, encouraging cooperation with the company's goals and strategies, strengthening diplomatic skills that help resolve conflicts in the workplace, and increasing employee satisfaction and retention.
Examples of effective communication include regular feedback from managers to subordinates, coaching and mentoring of the employees, employee’s personal development plans and expectations, team interactions, design and delivery of staff training and education, and presenting detailed and clear mission statements to employees.
Moreover, companies tend to use different channels of communication to engage with employees. Some organizations use internal communication platforms like the Workplace, Zoom, Slack, and Google Meet for employees to interact with their superiors, internal communications’ team, and engage with colleagues.
For organizations that have remote employees, effective written communication becomes indispensable. Organizational change management specialists stress the importance of stakeholder engagement in the change process. Effective communication is a key stakeholder management strategy that streamlines change.
Treston, R. (2016). Effective Communication in HRM
1. Basis of Decision-Making and Planning
Communication is essential for decision-making and
planning. It enables the management to secure information without which it may
not be possible to take any decision. The quality of managerial decisions
depends upon the quality of communication. Further, the decisions and plans of
the management need to be communicated to the subordinates. Without effective
communication, it may not be possible to issue instructions to others.
Effective communication helps in proper implementation of plans and policies of
the management.
2. Smooth and Efficient Working
of an Organization
In
the words of George R. Terry, “It serves as the lubricant, fostering for the
smooth operations of management process.” Communication makes possible the
smooth and efficient working of an enterprise. It is only through communication
that the management changes and regulates the actions of the subordinates in
the desired direction.
In
the words of George R. Terry, “It serves as the lubricant, fostering for the
smooth operations of management process.” Communication makes possible the
smooth and efficient working of an enterprise. It is only through communication
that the management changes and regulates the actions of the subordinates in
the desired direction.
3. Facilitates Co-Ordination
Management
is the art of getting things done through others and this objective of
management cannot be achieved unless there is unity of purpose and harmony of
effort. Communication through exchange of ideas and information helps to bring
about unity of action in the pursuit of common purpose. It binds the people
together and facilitates co-ordination.
Management
is the art of getting things done through others and this objective of
management cannot be achieved unless there is unity of purpose and harmony of
effort. Communication through exchange of ideas and information helps to bring
about unity of action in the pursuit of common purpose. It binds the people
together and facilitates co-ordination.
4. Increases Managerial Efficiency
Effective communication
increases managerial efficiency. It is rightly said that nothing happens in
management until communication takes place. The efficiency of the manager
depends upon his ability to communicate effectively with the members of his organization.
It is only through communication that management conveys its goals and desires,
issues instructions and orders, allocates jobs and responsibility and evaluates
performance of subordinates.
Effective communication
increases managerial efficiency. It is rightly said that nothing happens in
management until communication takes place. The efficiency of the manager
depends upon his ability to communicate effectively with the members of his organization.
It is only through communication that management conveys its goals and desires,
issues instructions and orders, allocates jobs and responsibility and evaluates
performance of subordinates.
5. Promotes Co-operation and Industrial Peace
Effective
communication creates mutual understanding and trust among the members of the organization.
It promotes co-operation between the employer and the employees. Without
communication, there cannot be sound industrial relations and industrial peace.
It is only through communication that workers can put in their grievances,
problems and suggestions to the management.
Effective communication creates mutual understanding and trust among the members of the organization. It promotes co-operation between the employer and the employees. Without communication, there cannot be sound industrial relations and industrial peace. It is only through communication that workers can put in their grievances, problems and suggestions to the management.
6. Helps in Establishing
Effective Leadership
Communication
is the basis of effective leadership. There cannot be any leadership action
without effective communication between the leader and the led. Communication
is necessary for maintaining man to man relationship in leadership. It brings
the manager (leader) and the subordinates (led) in close contact with each
other and helps in establishing effective leadership.
Communication
is the basis of effective leadership. There cannot be any leadership action
without effective communication between the leader and the led. Communication
is necessary for maintaining man to man relationship in leadership. It brings
the manager (leader) and the subordinates (led) in close contact with each
other and helps in establishing effective leadership.
7. Motivation and Morale
Motivation and morale are two important concepts that are
closely related to each other. Motivation refers to the driving force or
incentive that inspires people to act or achieve their goals, while morale
refers to the overall level of satisfaction, confidence, and enthusiasm that
people have in their work or in a particular situation.
Motivation can come from different sources, such as intrinsic factors (e.g., personal interest
or satisfaction) or extrinsic factors (e.g., rewards or recognition). Morale, on the other hand, can be influenced by various factors, including the quality of leadership, working conditions, job security, and communication within an organization.
Motivation and morale are two important concepts that are
closely related to each other. Motivation refers to the driving force or
incentive that inspires people to act or achieve their goals, while morale
refers to the overall level of satisfaction, confidence, and enthusiasm that
people have in their work or in a particular situation.
Motivation can come from different sources, such as intrinsic factors (e.g., personal interest
or satisfaction) or extrinsic factors (e.g., rewards or recognition). Morale, on the other hand, can be influenced by various factors, including the quality of leadership, working conditions, job security, and communication within an organization.
8. Increases Managerial
Capacity
Effective communication
increases managerial capacity too. A manager is a human being and has
limitations as to the time and energy that he can devote to his activities. A
manager must assign duties and responsibilities to his subordinates. Through
communication, a manager can effectively delegate his authority and
responsibility to others and thus increases his managerial capacity.
9. Effective Control
Managerial function of
control implies the measurement of actual performance, comparing it with
standards set by plans and taking corrective actions of deviations, if any, to
ensure attainment of enterprise objectives according to preconceived and
planned acts. Communication acts as a tool of effective control. The plans have
to be communicated to the subordinates, the actual performance has to be
measured and communicated to the top management and corrective action has to be
taken or communicated so as to achieve the desired goals. All this may not be
possible without an efficient system of communication.
10. Job Satisfaction
Effective communication creates job satisfaction among employees as it increases mutual trust and confidence between management and the employees. The gap between management and the employees is reduced through efficient means of communication and a sense of belonging is created among employees. They work with zeal and enthusiasm.
11. Democratic Management
Communication
is also essential for democratic management. It helps to achieve workers’
participation in management by involving workers in the process of
decision-making. In the absence of an efficient system of communication, there
cannot be any delegation and decentralization of authority.
12. Increases Productivity and
Reduces Cost
Effective communication saves time and effort. It increases
productivity and reduces costs. Large- scale production involves many people in
the organization. Without communication, it may not be possible to work
together in a group and achieve the benefits of large-scale production.
13. Public Relations
In
the present business world, every business enterprise must create and maintain
a good corporate image in society. It is only through communication that
management can present a good corporate image to the outside world. Effective
communication helps management in maintaining good relations with workers,
customers, suppliers, shareholders, government and community at large.
yourarticlelibrary.com(2023)
Communication’s Role in Personal Management
Personal management (PM) is a process of directing one’s activities towards certain goals and objectives. PM helps individuals identify their strengths, work on their weaknesses, and manage personal goals. Effective communication in personal management guarantees successful decision-making and reaching these goals.
Personal goals vary from one person to another, but they all rely strongly on communication. Communication helps individuals analyze their strengths, take feedback from others to make better decisions when facing a problem, track their successes or failures, and constantly adjust in self-learning. For instance, if an individual seeks to improve their time management, they need to use communication as a tool to set targets, prioritize tasks, delegate responsibilities and seek advice.
Persons in personal management should stay informed of various communication channels to stay up to date on the required practices and methods. Some individuals prefer direct communication methods – phone, in-person, chat boxes – while others prefer indirect communication, often via email.
To get started in personal management communication creates
a route map, communicate goals and values with self, and establish achievable
goals on specific intervals. Communication can illustrate useful when hiring a
personal coach to provide motivation and provide a feedback tool for measuring
progress.
Simon, L., & Paesbrugghe, H. (2020)
Conclusion
Effective communication is integral to achieving the
strategic objectives of HRM and personal management. It fuels engagement,
enhances collaboration, fosters trust, and increases productivity.
Organizations striving for swift team operation must focus on comprehensive
internal communication strategies, a variety of methods to choose from to
motivate and guide employees and support self-management in personal
development.
References
1.
Treston, R. (2016). Effective Communication in HRM. Lorman. https://www.lorman.com/resources/effective-communication-in-hrm-15136
2.
Simon, L., & Paesbrugghe, H. (2020). Internal communication and employee
engagement: A systematic literature review. Journal of Communication
Management.
3.
Erdis, A. (2019, November 21). How Personal Development and Communication
Interconnect. Medium.
4. https://www.yourarticlelibrary.com/
Effective communication is integral to achieving the
strategic objectives of HRM and personal management. It fuels engagement,
enhances collaboration, fosters trust, and increases productivity.
Organizations striving for swift team operation must focus on comprehensive
internal communication strategies, a variety of methods to choose from to
motivate and guide employees and support self-management in personal
development.
Great work. nice post.
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