Role of Communication in Human Resource management and Personan

 Introduction


Communication is a vital pillar of human resource management (HRM) and personal management. Effective communication practices in organizations help to create high-performing teams, boost employee engagement, and foster inclusive workplace cultures. Communication plays a critical role in accomplishing organizational objectives while taking employees along the journey of the business.

Importance of Communication in HRM



Communicating with employees is crucial for HRM to deliver their core functions of managing employees, recruiting, hiring, training, and employee engagement. Employees are the face of the company, and without effective communication, it becomes difficult to manage them, educate them, and implement policies effectively. Communication can enhance relationships between management and employees, encouraging cooperation with the company's goals and strategies, strengthening diplomatic skills that help resolve conflicts in the workplace, and increasing employee satisfaction and retention. 

Examples of effective communication include regular feedback from managers to subordinates, coaching and mentoring of the employees, employee’s personal development plans and expectations, team interactions, design and delivery of staff training and education, and presenting detailed and clear mission statements to employees. 

Moreover, companies tend to use different channels of communication to engage with employees. Some organizations use internal communication platforms like the Workplace, Zoom, Slack, and Google Meet for employees to interact with their superiors, internal communications’ team, and engage with colleagues.

For organizations that have remote employees, effective written communication becomes indispensable. Organizational change management specialists stress the importance of stakeholder engagement in the change process. Effective communication is a key stakeholder management strategy that streamlines change.

Treston, R. (2016). Effective Communication in HRM


1. Basis of Decision-Making and Planning


Communication is essential for decision-making and planning. It enables the management to secure information without which it may not be possible to take any decision. The quality of managerial decisions depends upon the quality of communication. Further, the decisions and plans of the management need to be communicated to the subordinates. Without effective communication, it may not be possible to issue instructions to others. Effective communication helps in proper implementation of plans and policies of the management.

2. Smooth and Efficient Working of an Organization

In the words of George R. Terry, “It serves as the lubricant, fostering for the smooth operations of management process.” Communication makes possible the smooth and efficient working of an enterprise. It is only through communication that the management changes and regulates the actions of the subordinates in the desired direction.

3. Facilitates Co-Ordination

Management is the art of getting things done through others and this objective of management cannot be achieved unless there is unity of purpose and harmony of effort. Communication through exchange of ideas and information helps to bring about unity of action in the pursuit of common purpose. It binds the people together and facilitates co-ordination.

4. Increases Managerial Efficiency



Effective communication increases managerial efficiency. It is rightly said that nothing happens in management until communication takes place. The efficiency of the manager depends upon his ability to communicate effectively with the members of his organization. It is only through communication that management conveys its goals and desires, issues instructions and orders, allocates jobs and responsibility and evaluates performance of subordinates.

5. Promotes Co-operation and Industrial Peace



Effective communication creates mutual understanding and trust among the members of the organization. It promotes co-operation between the employer and the employees. Without communication, there cannot be sound industrial relations and industrial peace. It is only through communication that workers can put in their grievances, problems and suggestions to the management. 

6. Helps in Establishing Effective Leadership




Communication is the basis of effective leadership. There cannot be any leadership action without effective communication between the leader and the led. Communication is necessary for maintaining man to man relationship in leadership. It brings the manager (leader) and the subordinates (led) in close contact with each other and helps in establishing effective leadership.

7. Motivation and Morale




 

Motivation and morale are two important concepts that are closely related to each other. Motivation refers to the driving force or incentive that inspires people to act or achieve their goals, while morale refers to the overall level of satisfaction, confidence, and enthusiasm that people have in their work or in a particular situation.

Motivation can come from different sources, such as intrinsic factors (e.g., personal interest or satisfaction) or extrinsic factors (e.g., rewards or recognition). Morale, on the other hand, can be influenced by various factors, including the quality of leadership, working conditions, job security, and communication within an organization.

8. Increases Managerial Capacity



Effective communication increases managerial capacity too. A manager is a human being and has limitations as to the time and energy that he can devote to his activities. A manager must assign duties and responsibilities to his subordinates. Through communication, a manager can effectively delegate his authority and responsibility to others and thus increases his managerial capacity.


9. Effective Control



Managerial function of control implies the measurement of actual performance, comparing it with standards set by plans and taking corrective actions of deviations, if any, to ensure attainment of enterprise objectives according to preconceived and planned acts. Communication acts as a tool of effective control. The plans have to be communicated to the subordinates, the actual performance has to be measured and communicated to the top management and corrective action has to be taken or communicated so as to achieve the desired goals. All this may not be possible without an efficient system of communication.

10. Job Satisfaction

 

Effective communication creates job satisfaction among employees as it increases mutual trust and confidence between management and the employees. The gap between management and the employees is reduced through efficient means of communication and a sense of belonging is created among employees. They work with zeal and enthusiasm.


11. Democratic Management

 


Communication is also essential for democratic management. It helps to achieve workers’ participation in management by involving workers in the process of decision-making. In the absence of an efficient system of communication, there cannot be any delegation and decentralization of authority.

12. Increases Productivity and Reduces Cost

 

Effective communication saves time and effort. It increases productivity and reduces costs. Large- scale production involves many people in the organization. Without communication, it may not be possible to work together in a group and achieve the benefits of large-scale production.


13. Public Relations

 

In the present business world, every business enterprise must create and maintain a good corporate image in society. It is only through communication that management can present a good corporate image to the outside world. Effective communication helps management in maintaining good relations with workers, customers, suppliers, shareholders, government and community at large.

yourarticlelibrary.com(2023)


Communication’s Role in Personal Management


Personal management (PM) is a process of directing one’s activities towards certain goals and objectives. PM helps individuals identify their strengths, work on their weaknesses, and manage personal goals. Effective communication in personal management guarantees successful decision-making and reaching these goals. 

Personal goals vary from one person to another, but they all rely strongly on communication. Communication helps individuals analyze their strengths, take feedback from others to make better decisions when facing a problem, track their successes or failures, and constantly adjust in self-learning. For instance, if an individual seeks to improve their time management, they need to use communication as a tool to set targets, prioritize tasks, delegate responsibilities and seek advice. 

Persons in personal management should stay informed of various communication channels to stay up to date on the required practices and methods. Some individuals prefer direct communication methods – phone, in-person, chat boxes – while others prefer indirect communication, often via email. 

To get started in personal management communication creates a route map, communicate goals and values with self, and establish achievable goals on specific intervals. Communication can illustrate useful when hiring a personal coach to provide motivation and provide a feedback tool for measuring progress.

Simon, L., & Paesbrugghe, H. (2020)


Conclusion

Effective communication is integral to achieving the strategic objectives of HRM and personal management. It fuels engagement, enhances collaboration, fosters trust, and increases productivity. Organizations striving for swift team operation must focus on comprehensive internal communication strategies, a variety of methods to choose from to motivate and guide employees and support self-management in personal development


References

1. Treston, R. (2016). Effective Communication in HRM. Lorman. https://www.lorman.com/resources/effective-communication-in-hrm-15136

2. Simon, L., & Paesbrugghe, H. (2020). Internal communication and employee engagement: A systematic literature review. Journal of Communication Management.

3. Erdis, A. (2019, November 21). How Personal Development and Communication Interconnect. Medium. 

4. https://www.yourarticlelibrary.com/


Comments

Post a Comment

Popular posts from this blog

Distinguishing HRM from Personnel Management

Challenges of remote work and how to over come them

Organizational behavior concept as a management tool